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26 July 2007 @ 09:24 am
hardware problems  
Pooty gone splat.
When I turn it on, the power light goes on and I can hear spinny noises, like the fan and/or hard drive, but I'm not getting any beeps.

Anyone got
a) any idea what could be wrong? Lovely Man thinks it could be the BIOS, as it's not even doing the self test.
b) recommendations for repair?
Tanyacartographer on July 26th, 2007 08:41 am (UTC)
Reseating the memory can be a good first move. If something's shifted out of place slightly, your computer might be spazzing.
a very caring potato: afraidmollydot on July 26th, 2007 09:15 am (UTC)
Thank you. That should be doable. Hardware scares me a bit, but Lovely Man has replaced memory plenty of times, so can either do it or supervise me.
I didn't realise that components can become unseated for no particular reason. But now that I think about it, it's possible that the table that gets banged by the door is banging the computer, which would increase the possibility.
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a very caring potato: what would macguyver do?mollydot on July 26th, 2007 09:18 am (UTC)
Thanks. Like I've replied to cartographer, I didn't realise that could happen, and have now thought of a reason it could.

Just so long as it's not the hard drive...

If it's not a simple thing like that, it looks like it is under guarantee after all. I could only find a guarantee for the CPU, but Lovely Man has looked at the supplier's website (Komplett) and it appears the whole thing has a three year guarantee.
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a very caring potato: reasons to procrastinatemollydot on July 26th, 2007 09:40 am (UTC)
I think so too, but it's the only one that really worries me. Any other part is just hassle and money, but I've never done a back-up of this machine.
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a very caring potato: vending machinemollydot on July 26th, 2007 10:42 am (UTC)
I'll try re-seating bits first. If that doesn't work, I'll probably temporarily move the drive to another machine to make a back up before sending for repair.

Not terribly hardware-savy. When I say I, I really mean Lovely Man. Or maybe I'll get him to supervise me doing it so I'll learn. It's stuff I should be able to do, but am too nervous of fucking up to try.
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a very caring potato: legomollydot on July 26th, 2007 12:26 pm (UTC)
Static doesn't bother lego though...
Niall Richard Murphyniallm on July 26th, 2007 11:59 am (UTC)
Motherboard or CPU death, I'd say.
a very caring potato: burnoutmollydot on July 26th, 2007 12:25 pm (UTC)
At least we know it's under guarantee now.
(Anonymous) on July 27th, 2007 12:47 am (UTC)
H/W Obscura suggestion
Hi Mollydot,

Just a thought; simple thing but it's known to happen (it did to me). PCs suck air in and blow it out to keep cool. They sometimes collect a little internal layer of dust, and it's conductive. It's possible that opening her up and GENTLELY (try to avoid actually touching anything) cleaning with a vacuum-cleaner's wand attachment may do the trick.

It sounds bizzare, but I had a similar problem and simply cleaning the internals made it all go away.

a very caring potato: houseworkmollydot on July 27th, 2007 08:27 am (UTC)
Re: H/W Obscura suggestion
Could be, but it doesn't seem that dusty. Unless a thin layer in the wrong place makes the difference, I don't think that's it.
I had a computer before that had what seems to be heat problems. That was very dusty when I opened it up, and dusting seemed to help somewhat. Running Linux helped even more - apparently it runs cooler than Windows.